Terms and Conditions for Online Booking – Septic System Pumping Services in New Jersey

These terms and conditions (“Agreement”) are entered into by and between Wm. H. Wilson Enterprises, Inc, a Corporation in the State of New Jersey (“Company”), and the homeowner (“Homeowner”) for the provision of septic system pumping services to be performed at Homeowner’s property, as noted in the booking form. By accepting this Agreement, the Homeowner agrees to be bound by its terms and conditions.

1. Booking Process:

1.1 The Homeowner agrees to provide accurate and complete information during the online booking process, including but not limited to property address, septic system details, and any other relevant information requested by the Company.

1.2 The price quote provided by the Company is based on the information provided by the Homeowner during the booking process. Any changes or discrepancies in the provided information may result in a modification of the booking and pricing.

2. Modification or Cancellation:

2.1 The Company reserves the right to modify the booking, including but not limited to adjusting the service schedule, pricing, or any other relevant details, in the event that the information provided by the Homeowner is found to be inaccurate or incomplete, or in the event the Company is unable to provide the requested service at the requested time.

2.2 The Company may cancel the booking if the Homeowner fails to provide all necessary information within a reasonable time frame or if the provided information is substantially different from the actual circumstances.

2.3 In the event of modification or cancellation by the Company, the Homeowner will be promptly notified, and any applicable adjustments to pricing or services will be discussed.

2.4 The Company reserves the right to cancel an appointment at any time for any reason. If the appointment is canceled by the company for reasons other than scheduling conflict, a refund will be

issued to the Homeowner. In the event of a scheduling conflict, the Homeowner agrees to work with the Company to find a suitable alternate scheduled time.

3. Access and Preparation:

3.1 The Homeowner is responsible for ensuring that the septic system is easily accessible to our service team.

3.2 The Homeowner must disclose any specific conditions or challenges related to the septic system or property that may impact the service.

3.3 Failure to provide proper access or necessary information may result in additional charges or service adjustments.

4. Payment:

4.1 The Homeowner agrees to pay the total amount specified in the final booking confirmation, which may be adjusted based on modifications to the booking as outlined in Section 2.

4.2 Payment is due in full before the scheduled service date, and the Company reserves the right to withhold services if payment is not received as specified.

5. Liability:

5.1 The Company shall not be liable for any damages or losses incurred by the Homeowner due to modifications, cancellations, or adjustments made in accordance with this Agreement.

5.2 The Company is not responsible for any pre-existing issues with the septic system that were not disclosed by the Homeowner.

5.3 The Company shall not be responsible for damages to driveways, landscaping, hardscaping, pavers, or other property features where damage occurs due to property access and/or use required for the requested service.

6. Governing Law:

6.1 This Agreement shall be governed by and construed in accordance with the laws of the State of New Jersey.

6.2 This Agreement and all issues, disputes and matters arising out of it will be governed by and construed in accordance with the laws of the State of New Jersey exclusive of that body of law governing conflicts of laws, and shall be venued in Sussex County, New Jersey.

7. Severability

7.1 If any section of this Agreement is found to be non-conforming with New Jersey Law, or if any section is found to be non-enforceable, said section shall be severable and the remaining portion of the Agreement shall remain in full force and effect.

7.2 Representation of Ownership. This Agreement has been signed and/or approved by all owners of hte property. (If parties authorizing this agreement are not all of the owners, then this Agreement or a separate consent to this Agreement and to the work shall be signed and/or approved by all owners of the property.)

7.3 Non-Payment. In the event the Owner fails to make any payment upon completion, interest will accrue on the unpaid amount thirty (30) days after the due date at a daily rate equal to (calculated based on) eighteen percent (18%) per year or, if less, the maximum amount permitted by any applicable laws. In addition, if the Company sends the unpaid balance to a collection agency or attorney to collect the outstanding balance, the Owner shall reimburse the Company for the unpaid amount plus all collection costs and fees, including attorney’s fees and costs, equal to the greater of thirty-three percent (33%) of the outstanding balance and the actual amount of attorney’s fees and costs incurred in collecting the unpaid balance.

7.4 By proceeding with the online booking, the Homeowner acknowledges having read, understood, and agreed to these terms and conditions. This Agreement constitutes the entire understanding between the parties and supersedes any prior agreements or understandings, whether written or oral.