Reviews

From 95 reviews
Raymond Roggero

Wilson did a great job, showed up on time and were neat and courteous.

Response from business owner

Thanks Raymond! Glad we could serve you!

via Facebook
Michael Coombs

Prompt quality service.

Response from business owner

Thanks Michael! Glad we could serve you!

via Google
Jaleh Samandi

Wonderful service. Very helpful staff. They always remind you of when you need to service your septic tank

Response from business owner

Thanks Jaleh! Glad that we could serve you, and thanks for your recommendation!

via Facebook
Paul Donna Conklin

When I called Wilson to see if they could possibly come to help us out they were there the next morning no problem. They were very nice people and they took care of us completely. I would definitely recommend them to everyone!!!! Thank you …

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Response from business owner

Thanks so much! So glad we could serve you!

via Facebook
Suzanne Smith

Fast, great service. Waited on a different company to call me back for three weeks. Got appointment same day. Thank you Joanne for all your help.

Response from business owner

Thanks so much Suzanne! Glad we could serve you!

via Google
Joe Wargo

Good, quick service and reliable company.

Response from business owner

Thanks Joe!

via Google
Patricia Perreca

excellent service, communication & efficiency

Response from business owner

Thanks so much Patricia!

via Facebook
A Aguado

We highly recommend Wilson, always professional, prompt, fair and trustworthy.

Response from business owner

Thanks so much! We really appreciate your feedback and your business!

via Google
denise bogle

Services were very good. Technician was adept and thorough. Kept area neat and clean. Made sure the tank was secured and lidded correctly.

My only concern was that I was not given full information about the extra charge for digging up the …

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Response from business owner

Thanks for your review Denise. We forwarded your feedback to our office manager so we can improve and make sure this sort of thing doesn’t happen again. Thanks for allowing us to serve you!

via Google
Diane Nocerino

Excellent, friendly and professional service.

Response from business owner

Thanks so much Diane! We really appreciate hearing feedback from our clients!

via Google
Andy Fliss

Very clean, quick and thorough. Wilson made the coordination very easy. thank you.

Response from business owner

Thanks so much Andy! Glad our team could serve you!

via Google
Samantha Wilkinson

First off- never got my septic pumped, didn’t even know where it was. Saw this place and I did not know a place could be so highly rated. Called same day and the receptionist was able to squeeze us in! John was very professional, nice, and …

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Response from business owner

Thanks so much Samantha! Glad we could serve you. We think John is pretty awesome too!

via Google
Don Windrem

Good, quick service and reliable company. We called for non-emergency service on Friday and they came out on Monday morning finished the job on time.

Response from business owner

Thanks Don! Glad we could serve you.

via Google
Sandra Huttman

I found customer service very helpful. When they called to ask if they could come on a Monday instead of the scheduled Tuesday, it created a problem for me. They worked with me to resolve the problem and also told me the cost so I could …

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Response from business owner

Thanks Sandra! So glad that our team could serve you!

via Facebook
Penny Clark

Honest trustworthy company! I highly recommend Wilson Services!

Response from business owner

Thanks so much Penny! Glad that our team could serve you!

via Google
Fagan Joseph & Karin

Good service. Thanks for the discount

HOPUPHOBBY

Mr. Meyer was excellent and went above and beyond to be thorough when he cleaned the tanks and checked the baffles.

Response from business owner

Thanks so much! We think he’s pretty great too!

via Google
Brian Kubas

A quality job at a great price with excellent customer service both on the phone and in person.

Response from business owner

Thanks Brian! So glad we were able to serve you!

via Google
Jacqueline Haynes

Knowledgeable and prompt service

Response from business owner

Thanks so much Jacqueline!

via Facebook
Margie Fodor

Had our tank pumped this morning by Matt. He did a great job and was very courteous and personable. Office staff are amazing too. Always helpful with any question you might have. Best septic service around. Highly recommended.

Response from business owner

Thanks Margie. We think Matt and our office team are pretty great too!

via Google
Richard McFadden

Prompt, friendly, professional and Helpful! No question – will use again!

Response from business owner

Thanks for your business Richard! Glad that we could serve you and earn your business again!

via Google
Jack Cheung

Service Done: Routine septic pump

Honestly at first I couldn't believe a company with such high reviews existed, I had to experience it for myself. This is the first time I am doing septic tank pump and I had a wonderful experience. John …

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Response from business owner

Thanks so much for your business Jack! Glad that we could serve you!

via Google
Irene Farley

Staff was very friendly and helpful! I called on a Friday to make an appointment and they were able to come out on Monday. I would absolutely recommend Wilson!

Response from business owner

Thanks so much Irene!

via Google
Siobhan Marussich

Great service from scheduling to the actual day of service

Response from business owner

Thanks so much Siobhan! Glad that we could serve you!

via Google
Julie Baduklu

Prompt service and no surprise pricing. Will definitely be calling them again.

Response from business owner

Thanks Julie! Glad that we could serve you, and we look forward to doing so for years to come!

via Google
DeAnna McDevitt Dippel

Quick and efficient service!

Response from business owner

Thanks so much DeAnna!

via Facebook
Nancy Drexel

Outstanding customer service

I called another septic company during business hours and got an ANSWERING MACHINE, which promised to call back same day. That didn't happen. Then I DROVE there to find the place locked shut and all the lights…

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Response from business owner

Thanks so much Nancy! So glad we could serve you!

via Facebook
C utz

Outstanding customer service

I called another septic company during business hours and got an ANSWERING MACHINE, which promised to call back same day. That didn't happen. Then I DROVE there to find the place locked shut and all the lights …

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Response from business owner

Thanks so much! We think our team is pretty amazing too.

via Google
Scott Kaufman

Quick and professional response at a fair price.

Response from business owner

Thanks Scott!

via Google
Scott Kaufman

Quick and professional response at a fair price.

Response from business owner

Thanks Scott!

via Facebook
Matthew Ward

Great job and easy to work with. Definitely recommend!

Response from business owner

Thanks Matthew! So glad we could serve you!

via Google
Clint Decker

Great service and very professional staff

Response from business owner

Thanks Clint! We really appreciate your feedback.

via Google
paul stouch

I had Wilson come out to fix my septic as it was clogged. I started by having them pump it to see if I could clear the clog as I'm pretty handy having worked in the construction industry. The guy that came out to pump helped me locate the …

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Response from business owner

Wow thanks Paul! So glad our team was able to solve your septic problem quickly. Thanks so much for your recommendation!

via Google
Black Debbie & Ken

Good service

by your technician

Ted S

Service is very accommodating thanks

Robert Wenger

Have used their service for many years. Easy to get appointment. Always been there when they said they would arrive.

via Facebook
Aleida Wilson

They were timely, polite, patient, friendly, competent and professional. I would never use an alternate company and I would definitely recommend them highly to everyone.

Response from business owner

Thanks for the kind words Aleida!

via Google
Paul Rosetti

Showed up on time. Professional, pleasant customer service. Reasonable, competitive price. Did exactly what they said they would do. Definitely recommend.

Response from business owner

Thanks Paul! Glad that we served you well!

via Google
Robert Wenger

Have used their service for many years. Easy to get appointment. Always been there when they said they would arrive.

via Facebook
_ Reed'O _

Let me start off by saying that I've never left a review for a company before but after dealing with Wilson Services, I felt compelled to leave them one. In the process of selling my house, the buyer had a septic inspector come out and …

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Response from business owner

Thanks so much! We think Dan is pretty great too. It was our honor to serve you and we wish you the best in your new home!

via Google
John Swanson

Wilson Services has provided excellent service to both my home and business.

Response from business owner

Thanks John! Glad that we have served you well!

via Google
Teresa DeLellis

We had a great experience, from scheduling to service! Wilson is definitely a professional operation. They referred us to a plumber to assist us with a problem we were having, he was an amazing guy! Thank you

Response from business owner

Thanks for letting us know your feedback Teresa! Glad we (and the plumber) could serve you well!

via Google
Al Scepkowski

Excellent service. Was the only company out of three that tried to understand my problem before they billed me. This saved the cost of a pump out and they fixed my problem for a third of the cost. Only use Wilson! !

Response from business owner

Thanks Al! So glad that we were able to serve you!

via Google
William Mueller

Wilson Services is a family owned septic company in Sussex County, NJ.

We are selling our house. The Buyer’s septic inspection revealed some deficiencies and they also requested some septic upgrades. Dan Wilson came within a day to review …

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Response from business owner

Thanks so much William! It’s great to hear how our team served you. We wish you all the best with your move!

via Google
L & N Realtors

Requesting an appointment using their online system was easy and they called me back the very next business day. They arrived on time to pump my septic system and left my property spotless. I would highly recommend them for your septic …

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Response from business owner

Thanks so much! We love hearing from our customers.

via Google
Emil Velasco

I needed my septic pumped. When Matt (from Wilson Services) arrived, he asked where my septic was, opened the covers, prepared the hoses then started pumping, inspected the tank and he was done and out in 30 minutes. I checked that our …

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Response from business owner

Thanks Emil! It’s so great to hear when our team does such a good job. Thanks for sharing!

via Google
Natalia Mysh

Great service. Well organized!

Response from business owner

Thanks Natalia! Glad that we could serve you. We really appreciate your feedback!

via Facebook
Laurie Horowitz Ptalis

We had a fabulous experience with Wilson Septic Services! From the minute I called to make an appointment to have our septic cleaned, the office was so friendly, knowledgeable and honest. The person who came to our home worked very hard to …

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Response from business owner

Wow – Thanks Laurie! So glad that we could serve you! We hope to earn your business for years to come.

via Facebook
Holly Renee

Called Wilson Services after another company canceled on us the night before we had a scheduled septic clean out. Jo-Anne was very helpful and efficient in getting us set up with an appointment the following week. We received a …

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Response from business owner

Thanks Holly! Glad that we had the opportunity to serve you!

via Facebook
Eric Hufschmid

I would highly recommend Wilson Services! They were very clear with communication, gave me an exact quote for what I needed, which I've never received from any other septic company, and they completed the job in exactly the time they quoted…

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Response from business owner

Thanks so much, Eric! Glad that we could serve you. Welcome to the Wilson Services family!

via Google
Cindy Adamson

I had an emergency and they were able to come out in the afternoon that I called. They did not overcharge and were friendly and helpful. The driver was great, going above and beyond for us to get out septic unclogged. I highly recommend …

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Response from business owner

Thanks so much Cindy! Glad that we were able to serve you in your time of need.

via Google
David King

My septic was long overdue for pumping today Matt did an excellent job was on time and very professional highly recommend Wilson Services and their team of professionals

Response from business owner

Thanks David! Glad to hear that Matt and our team served you well!

via Google
Edwar Madzy

The operator took great care in maneuvering the hose and tank cover around shrubs and flower beds. Even took care to redistribute the mulch that was disturbed in the opening of the tank. You really could not tell he had been there.

Response from business owner

Wow thanks Edwar! Glad to hear everything went well.

via Google
Scott Carpenter

Wilson Services was great. I used them for repairs on an existing 50 year old system to comply with Parsippany's septic certification and maintenance requirements. They followed up their proposal with a call to fully explain. Their work …

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Response from business owner

Thanks so much Scott! Glad that we were able to provide an effective solution for you and serve you!

via Google
Julie Shebroe

Pleasant people to be dealing with such unpleasant product! Customer service was 200% wonderful as were services performed, and great prices! Will use again and absolutely recommend.

Response from business owner

Wow! Thanks for your feedback Julie. We are so glad that we could serve!

via Google
Blinds To Go

Such a great company – everyone is so friendly and courteous!! i needed work done asap and they were able to fit us in next day! so accommodating! thank you SO much again!! such a pleasure to deal with and will definitely refer you to …

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Response from business owner

Thanks so much Kim! We are so glad we could serve you!

via Google
Susan Wolfman

Always great to work with. Arrived on time. Let me know exactly what had to be done and that there was a slight issue. We discussed it and the job was done efficiently. Very friendly and was able to explain all that I needed to know.

Would …

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Response from business owner

Thanks Susan! Glad to know we served you well!

via Google
Jeremy Zink

Prompt, friendly, courteous, and most importantly, trustworthy. A potentially serious issue (i.e. expensive) was discovered during a routine septic pumping. They were able to get a crew out to assess and fix the situation the very same day …

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Response from business owner

Wow! Thanks so much for taking the time to tell us about your experience Jeremy! We strive to always provide the best service and treat others how we would want to be treated. Great to hear our team is living up to that!

via Google
Brenten Runne

On time, professional, and reasonably priced. The two workers answered all of my questions and gave me tips to help my septic moving forward. Receptionist was also very friendly and accomodating.

Response from business owner

Thanks Brenten! It’s wonderful hearing about the great work that our team does. So glad we could serve you.

via Google
Mark Doll

For the best service around, you can't come close to this Father and Son duo! Honesty and integrity are two words that come to mind when I hear Wilson Services!

Response from business owner

Thanks so much Mark! Couldn’t ask for kinder words!

via Facebook
Erin Kelly

Debra was so friendly and helpful on the phone when I first called. I am brand new to home owning and to septic, I had a lot of questions. Debra took her time to explain things to me and to make sure I understood what I was asking. The pump…

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Response from business owner

Thanks Erin! As a company we believe in serving others at the highest level and it’s so great to hear when one of our team does that well. Glad that we could serve you!

via Google
Jim Schubert Sr

Highly recommended by many people and for good reason.

Very professional and honest with fair pricing.

Courteous office staff.

Thank you for your service.

Response from business owner

Thanks so much Jim for your recommendation. We are glad that we were able to serve you!

via Facebook
William Anderson

Great service from a wonderful company. I miss Mr Wilson . Knew him when he lived in North Caldwell N J many years ago ! And continued our relationship at Culver Lake !!

Response from business owner

Thanks so much for your kind words William. We miss him very much as well.

via Facebook
Gina Tlamsa

The technician was professional, polite, and knowledgeable, and did a great job.

Response from business owner

Thanks Gina! That’s great to hear. Glad we could serve you!

via Facebook
Matt Morris

Great Service! showed up when they said that they would and called ahead. I had to change change the date for them to come out multiple times and they had no problem with it.

Response from business owner

Thanks Matt – Glad we could serve you!

via Google
Kaity Piparo

First time moving having to empty our septic tank after moving from Bergen county and EVERYTHING was explained to us thoroughly. Great company and staff, look no further!

Response from business owner

Thanks so much Kaity – congratulations on your new home!

via Google
Kathleen Landers

We had a septic issue on Christmas Eve and had a house full of family coming. We called our regular company and got no response. We found Wilson and they came asap.

The driver was very nice and the office followed up with us a few days …

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Response from business owner

Thanks so much Kathleen! Glad we could save Christmas!

via Google
Sanjay Kumar

I have been dealing with Mr. Wilson (Owner) and his wife for a number of years. Have been living in Sparta for over 20 years and whenever I have had an issue with my septic, I have experienced prompt and courteous service. And, after they …

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Response from business owner

Thanks so much for your long time business and thoughtful recommendation Sanjay!

via Google
Nicki Clemens

I had an issue with my septic and everyone was very helpful. Someone came out right away fast and reliable. Will always use from now on!

Response from business owner

Thanks! Glad we could serve you!

via Facebook
Mikal

Very easy to schedule. The service man was right on time. I received a call after the service. They told me how my system was functioning. Wilson has been around for a long time. I I experianced the reason why. Total success. Highly …

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Response from business owner

Thanks so much for your feedback Mikal! We really value hearing from our customers and are glad that we were able to serve you.

via Google
Cheryl Hovan Sonnenwald

Called during a long holiday weekend and reached someone immediately (called many other companies also and either left a voice mail or they were unavailable) they came by within 2 hours and fixed my issue.

via Facebook
Brian Connelly

Above and beyond, from courteous helpful office personnel to the boots on the ground driver, it was a pleasure to deal with Wilson Services.

Had a tank full situation just hours before Thanksgiving. Company coming and no toilets working, …

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Response from business owner

Thanks Brian! So glad that we were able to serve you! Happy Thanksgiving!

via Google
Tina Lakin

Honest, reliable, fast, great quality and they wouldn’t fix something that wasn’t broken!! It was refreshing to deal with such honest people!

Response from business owner

Thanks Tina! We really appreciate your recommendation!

via Facebook
Marian R

You have a great business and we definitely will be using you again thank you so much

Joe B

Everything went great thank you. The service man was terrific thank you.

Christine Sutton

Timely, thorough and took the time to explain the condition of the tank. Great follow up after as well. Reasonably priced!

Response from business owner

Thanks Christine!

via Facebook
Harry W

No issues. Thank you for your services.

Adriana Bradley

Excellent service, fast and easy. Communication was excellent!

via Facebook
Stephen Z

Your guys where great very pleasant and knowledgable and informative

Thank you

Julie Santamaria

We had a good experience with professional and friendly service.

Response from business owner

Thanks so much Julie! Glad we could serve you!

via Facebook
Carl Hensal

Very professional service and honest 👍

Response from business owner

Thanks Carl! Glad that we could serve you!

via Facebook
Don Kerik

Courteous, Dependable, Knowledgeable, Honest, Sincere, and Fair. I have used Wilson Septic for years. Scheduling is a easy and courteous. I recently had questions about the layout of my septic system after they completed a clean out of the …

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Response from business owner

Thanks so much Don! Glad that we were able to serve you well!

via Facebook
Jerrine Rugis Drew

Technicians have always been courteous, friendly and have checked out the system after pumping with no problems. We appreciate the reminders that service is recommended and will certainly be using them in the future.

Response from business owner

Thanks Jerrine!

via Facebook
Joseph A

Good man a pleasure to talk to joe abbamont

Murphy

.... You guys did a great job!

Mary Ann Maitilasso

Wilson Septic has been servicing my system since it's birth. They are so efficient and advise when service is due. I feel confident that they take the time to make

sure that all is flowing properly. Thank you for all you do!

Response from business owner

Thank you Mary Ann! We appreciate your business and are happy to serve you!

via Facebook
Tom R

... Your company had provided septic service for my home. I was very satisfied with the service you provided. Your representatives were knowledgeable and professional. They also alerted us to a potential issue/problem...

Juan Raigosa

Excellent customer service... I called a couple of different companies before and it almost look like they were doing me a favor. Wilson Septic tanks were very professional and friendly. They were on time, did what they were supposed to do…

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Response from business owner

Thanks Juan, glad we could serve you well!

via Facebook
Evelyn Pareti Dudziec

I just hired them to empty the septic and they were very nice and helpful.

Response from business owner

Thanks Evelyn!

via Facebook
Carlos Pena

Knowledgeable and friendly technicians. They identified the problem and resolved it the same day without hesitation. Will definitely use them going forward.

Response from business owner

Thanks Carlos! We really appreciate your business.

via Facebook
Deanna DiFolco Coderre

We have been using Wilson for over 40 years. Never had any problems. Always there when we needed them.

Response from business owner

Thanks for your long time business and your loyalty Deanna!

via Facebook
Francesca Cassano

We’ve been using Wilson since we moved here 14 years ago. Very reliable, prompt, great service.

Response from business owner

Thanks for your feedback and your business Francesca!

via Facebook
Tom Sweeney

Need a very fast service and they were able to come through for me

Response from business owner

Glad we were able to help Tom!

via Facebook
Cathy McDonald Goodwin

Always punctual, friendly and knowledgeable! Go the extra mile.

Response from business owner

Thanks Cathy!

via Facebook
Ken Fowler

Wilson Septic has been servicing my septic system for over 20 years and service has always been excellent. I like the fact that they keep a history of the last service and notify me when servicing is due. I highly recommend them.

Response from business owner

Thanks Ken!

via Facebook